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Does Your CRM Support Your Business Processes?
Is your CRM broken? We hear about broken CRMs – or Customer Relationship Management systems – a lot from clients. We quickly discover it is actually configuration, and behind this, process. Your CRM is probably not broken, but your configuration of it is. It’s all about the process and automation of what is important. You…Read More
When Work Gets Back to “Normal”, Will Your Employees be There?
Among the many changes the pandemic brought to the workplace is to finally put an end to outdated ideas about where and how work should be done, creating new, likely permanent expectations about flexibility, working conditions and life balance among the workforce. In addition, the pandemic stimulated personal reflection with many employees deciding it is…Read More
Is Your Company Ready to Reimagine Its Innovation Strategy?
Technology decision makers will remain front and center as business models continue to evolve, while the promise of launching mass COVID-19 vaccination programs start to gradually materialize throughout 2021. Technology decisions made in 2020 to survive the initial throes of the pandemic are not sufficient to sustain a new normal. A combination of legacy and…Read More
The Sales Professional’s 2020 Hall Pass Has Expired
Career sales professionals know that January 1st marks a new set of expectations, a new start, the beginning to a new selling year. It is the classic kickoff for “What have you done for me lately?” when our results from the prior year are just that – last year’s results. Our budget or quota from…Read More
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