July 7, 2026

Technology Gets the Credit. OCM Gets the Blame. Part Two: The Visibility Gap

This series was originally published on LinkedIn by ESG’s Enterprise AI Practice Leader, Richard Steele. Find it here. Not long ago, our team was brought in to assess the aftermath of a portfolio management platform implementation that had gone sideways. Technically, the deployment was complete. The system was live. By every project management measure, the…

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