Innovation and a willingness to evolve are necessary for companies that wish to remain relevant in 2023’s business landscape. Updating and streamlining back-of-house operations is a crucial component of running any successful business, but we often see clients deprioritize it in place of front-of-house or customer-facing operations. They often later come to find prioritizing this way was a pitfall that could have been corrected with better upfront planning. This is especially true for companies that are serial acquirers. Successfully rationalizing behind the scenes operations can act as a solid foundation to enable greater business growth and transformation downstream.
Large companies that embark on a serial acquisition path can only succeed if they keep operational systems at the forefront of their thinking. We have seen firsthand the difference that updating existing systems can make in the overall functioning of a business, but this is especially true for companies built through a series of acquisitions. Making acquisition after acquisition without rationalizing business processes will catch up with you. Our clients count on ESG’s experience and pattern recognition garnered through dozens of acquisitions over 25 years to guide them through critical early-stage planning in these areas.